there was one named henry harris who had a lot of children. she suggested that he start buying washington real estate. he died a wealthy man. she forced him to put part of his salary into that. jerry smith was another favorite of hers, of the members of the staff. she ran the whole thing with the help of the doormen. i think that is a likely remark, the way the military was organized. host: she found the white house in a state of disrepair. bill, who studies the white house, has a bit of a different view, but you and i read about the fact that there were infrastructure problems, and she tackled this and did great refurbishments of this. what do you know if it? ofat do you know if it?-- it? guest: i think a lot of it was the perception she wanted to present to the public. this was the nation's home, as well as their home. they were only temporary residents. she was concerned in some ways, the fact that she was from the west, as she called it, which missouri was at the time -- that she did not have the social acumen that many of the eastern fami